Returns & Exchanges Policy – Oro Cotton

At Oro Cotton, we strive to deliver a smooth and satisfying shopping experience. You may request a return or exchange within 14 days of receiving your order, provided the item meets the following conditions:

• In its original condition
• Unworn and unused
• All original tags attached
• Returned in the original packaging
• Free from stains or damage

Please Note:

• Customers are responsible for shipping fees related to returns or exchanges
• Items that are damaged or used will not be accepted

Refund Information:

• For card payments, please allow 10–14 business days for the refund to reflect in your bank account
• Refunds will be processed via the Kashier payment gateway within 24 hours after we receive the returned item and it passes our quality inspection

Thank you for choosing Oro Cotton — where comfort, quality, and craftsmanship meet.